PaperOffice Service Level Agreement builds on PaperOffice PLUS and comes into effect when services are needed that are not covered or included in PaperOffice PLUS.
Fixed contact person
With PaperOffice SLA, you benefit from a dedicated contact person who is by your side to assist with requirements and questions, ensuring a fast and effective solution.
Direct dial to PaperOffice support
With PaperOffice Plus, you always have a competent contact person who is there for you for any questions and problems and helps you to use your system optimally.
Database server support
You need PaperOffice SLA to get support by phone and AnyDesk for third-party software or general IT questions about software / hardware / network.