DocuWare Prices vs. PaperOfficeWhich document management system is right for me?
15 significant DMS differences that you must examine before making a decision
Highest possible discount offers.
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Highest possible discount offers.
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Free Bonus Upgrades
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incl. DocuWare Academy
incl. PaperOffice Academy
50GB included
/Year per 10GB
No costs, as it is free of charge.
No costs, as it is free of charge.
First year
From the second year onwards.
First year
From the second year onwards.
Location unknown
Location unknown
Shared with all other customers
Location Germany, Berlin
Private dedicated server in the Strato AG data center
This storage space is already included for free.
60 times more than DocuWare
technical
Technology and data center unknown
30 Terabyte automatic server snapshots (last 10 days)
The server backup is mirrored to your in-house server/NAS/SAN (Plesk FTP)
Specifies which storage locations can be mounted as storage space.
Not possible
Own internal and external servers (Linux, Windows)
NAS and SAN
All web services (Amazon AWS, MS Azure etc.)
Specifies who is providing the support.
Only through partners
Certified PaperOffice Technicians
Specifies how quickly you can receive support if desired.
Depending on the partner
2 Hours
Appointment booking via PaperOffice.com
Emergency hotline
Weekend and public holidays
Support Level 1 and 2
Only for a fee
45 hours per year (180 support appointments)
Fixed contact person
Phone and remote maintenance
As basic program settings, database configurations, or services like directory monitoring
Requires training beforehand.
DocuWare Academy
Impossible
Open MariaDB or MySQL database
PaperOffice Lite Mode (read-only mode)
PaperOffice Lite Mode (read-only mode)
AES-256
AES-1024 with ChunkTech (military encryption)
Your DMS candidate does not offer a trial version for self-installation?
Warning! Then assume right now that you will always depend on external support for this system, which means costs and dependence.
Contact support with your demo version and measure the time from problem to solution.
So you can estimate the response time approximately if you ever need someone on the phone after the purchase.
Nothing is worse than a company that comes to a standstill because of its IT service provider.
Tricks and tips are only available in a good presentation.
The presentation should be there to find solutions for your problems, not to sell.
Make sure to see how exactly the DMS solves your requirements and do not rely on promises or PowerPoint presentations.
Most features should be visible, the rest can be customized optionally - but never everything!
Nothing is worse than being dependent.
If you are dissatisfied with your mobile phone provider, simply switch.
But what about a DMS?
Every trustworthy and professional software offers you the option to export your documents at ANY TIME and WITHOUT ANY COSTLY LICENSE.
Do not get yourself into dependency, as ultimately the inability to switch can also be used against you.
Every system has advantages and disadvantages, no matter what they try to tell you.
Ultimately, the DMS is right, which suits you, your company, and your way of working.
Never forget that this DMS will become one to which you will entrust all of your documents and thus the capital of your company.
Document storage in the cloud? The "cloud" is technically just someone else's hard drive that you have no control over.
Possibly a hybrid application is the secure and independent solution (then the data is located in your house or on dedicated servers).