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Team
Team Complete
Team
Team Custom
Maximum concurrent user accounts
Supports QNAP NAS and Synology NAS
Supports own MariaDB server, Azure, AWS
Real-time collaboration in the network
Dedicated PaperOffice Cloud database server
Cloud database server storage
storage space Team Complete
storage space Custom
Document pages per user account
Maximum document size
Maximum number of all document pages per database
Support (Level 0+1) via PaperOffice ComDesk
Free database optimization during initial setup
Free installation assistance for initial setup
Program introduction via telephone and AnyDesk
PaperOffice PLUS More information
Annual new PaperOffice full versions
Monthly Release Updates
Support (Level 1+2) by telephone and AnyDesk
plus 1x SU for each additional user account
Appointment duration maximum 15 minutes
Online appointment bookingTeam
plus 1x SU for each additional user account
Appointment duration maximum 15 minutes
Online appointment bookingTeam Complete
PaperOffice OnlineServices: DropPage
PaperOffice OnlineServices: DropMail
PaperOffice OnlineServices: EmailConnect
Optional extension after free inclusive period
Direct dial to PaperOffice support
Fixed PaperOffice contact person (TAM)
Guaranteed response times
(weekdays, no holidays) Team
(weekdays, no holidays) Team Complete
(weekdays, no holidays) Custom
Support for third-party software
Database server support
Training via AnyDesk or Microsoft Teams
Invoicing Supporter Level 1+2
Billing Support Level 3+4
Senior Consultant Billing
Billing Developer
Optional activation of SLA
Data transfer from ELOoffice, DocuWare and other DMS
Full migration, paid Team
Full migration, paid Team
Fully included migration Custom
Integration into third-party software
Individual program customization
Integration with ERP systems such as Infor / SAP / JTL
Connection to logistics services such as DB Schenker / DHL / GLS
Integration with PaperOffice AI
Connection to PaperOffice SARA-AI CoWorker
Proof of Concept (PoC)
Proof of Value (PoV)
Non-Disclosure Agreement (NDA)
On-site certification according to GOBD
Test period up to 6 months
- Remote Installation Assistance
- Remote database optimization
- Program introduction
Simply book an online support appointment at a time of your choosing after purchase, stating the invoice number., maximum 4 support units (equivalent to one hour), this offer is only valid once per new customer and cannot be combined. Even when purchasing multiple licenses, this free support package is only granted once.