Highest possible discount offers.
Exclusive insider news
Free Bonus Upgrades
Highest possible discount offers.
Exclusive insider news
Free Bonus Upgrades
Friendship-Trust-Word of Honor
We will never share your email address with others, and each email includes a 1-click unsubscribe link.
Our Service Level Agreement (SLA) defines an agreement that specifies specific extended services and the associated standards.
PaperOffice SLA guarantees you quick help and reliable support to get the most out of our products.
PaperOffice SLA complements the services of PaperOffice PLUS and comes into effect, if active, when additional services are needed that are not covered by PaperOffice PLUS.
Through different service levels, we can respond individually to our customers' availability needs and support requirements.
SLAs define clear response times for disruptions or technical changes, including outside of business hours.
A service level agreement ensures that problems and requests are prioritized based on their urgency and impact on the customer's business operations.
Our highly qualified support team provides you with immediate assistance for third-party software as well as database servers, without the need for prior appointments.
We are available at any time to ensure smooth integration, configuration, and optimal use of your software solutions and database environments.
Our Service Level Agreement (SLA) assures you guaranteed response times to ensure that your inquiries and issues are addressed promptly.
We provide swift feedback and efficient solutions so that you can continue your business-critical processes seamlessly and without delays. Our dedicated support teams are at your side to ensure the efficiency and reliability of your systems at all times.
How does the PaperOffice SLA work?
Ein Service Level Agreement (SLA) bei PaperOffice ermöglicht es Kunden, durch Abschluss einer Vereinbarung Zugang zu speziellen Supportleistungen zu erhalten.
Sobald der Kunde Fragen, Probleme oder andere Anliegen hat, steht das PaperOffice Supportteam zur Verfügung. Die erbrachten Dienstleistungen werden gemäß der SLA-Bedingungen abgerechnet, wobei aktive SLA-Nutzer von vergünstigten Konditionen profitieren.
Web-based PWA for document intelligence — runs in the browser on any platform, EU-hosted, optional BYOS (Bring Your Own Storage).
